Terms & Conditions

Website & Store Terms

Terms & Conditions

These Terms govern use of the Max Disctance website and purchases made through our online store. Separate shipping, return, warranty, safety, and privacy policies are incorporated where applicable.

Last updated: August 19, 2026
Orders & paymentsOrders are subject to availability, accurate pricing, and successful payment authorization.
14-day return policyEligible refunds to the original payment method carry a 3% transaction fee; store credit avoids the fee.
Product policiesUse, safety, shipping, returns, and warranty details are maintained on separate dedicated pages.

1. Acceptance of These Terms

These Terms & Conditions (“Terms”) govern your use of maxdisctance.com and purchases made from Max Disctance LLC (“Max Disctance,” “we,” “us,” or “our”). By using the website, creating an account, or placing an order, you agree to these Terms and to the policies incorporated by reference.

If you do not agree with these Terms, do not use the website or place an order.

2. Eligibility & Customer Accounts

You must be legally capable of entering into a binding purchase agreement. If a minor uses the website or purchases products, the transaction must be authorized and supervised by a parent or legal guardian as required by applicable law.

You are responsible for providing accurate information, maintaining the confidentiality of your account credentials, and notifying us if you believe your account has been accessed without authorization.

3. Products, Availability & Orders

Product descriptions, images, specifications, prices, and availability are provided in good faith. Because products may be updated and displays vary by device, minor differences may occur. We may correct errors, update information, limit quantities, or cancel an order when reasonably necessary because of inventory, pricing, fraud, technical errors, or other legitimate business reasons.

An order confirmation acknowledges receipt of your order; it does not prevent us from correcting an obvious pricing or inventory error before fulfillment.

4. Prices, Taxes & Payment

Prices are shown in the currency displayed at checkout and may change without notice before an order is placed. Applicable sales tax, shipping charges, and other charges are shown at checkout when available.

Payment is processed through the payment methods offered at checkout. You represent that you are authorized to use the payment method submitted. We may use third-party payment processors and fraud-prevention services to complete and protect transactions.

5. Cancellations, Returns & Refunds

14-day policy: Eligible customer-requested cancellations/returns may be requested within 14 days after delivery. Refunds to the original payment method are subject to a 3% transaction fee. Customers may choose store credit instead, in which case the 3% transaction fee is waived.

Return eligibility, exclusions, return-shipping responsibilities, exchanges, and refund timing are governed by our separate Returns & Exchanges Policy.

6. Shipping & Delivery

Orders are generally processed for shipment within 3 business days. Delivery estimates provided by a carrier are estimates and may be affected by weather, customs, carrier delays, address issues, holidays, or other events outside our control.

International customers are responsible for applicable import duties, taxes, brokerage, customs, or carrier charges unless expressly stated otherwise at checkout.

7. Promotions & Wholesale Accounts

Promotions may have separate eligibility rules, dates, exclusions, quantity limits, coupon requirements, or other conditions. If promotional terms conflict with these general Terms, the specific promotion terms control for that promotion.

Wholesale purchases may also be subject to account approval, wholesale pricing rules, minimum order quantities, resale requirements, MAP policies, or separate agreements communicated to the wholesale customer.

8. Product Use, Safety & Warranty

Products must be used, maintained, and inspected in accordance with their intended purpose and the applicable instructions and warnings. Telescoping retrievers can present electrical, pinch, impact, and carbon-fiber splinter hazards if used improperly or when damaged.

Our written limited warranty is described in the Warranty Policy. Product-use instructions and safety warnings are described in the Use, Care & Warnings page. Those documents are incorporated into these Terms by reference.

9. Intellectual Property

The website and its original content, product images, graphics, logos, text, software, product designs, documentation, branding, and other materials are owned by or licensed to Max Disctance and may be protected by copyright, trademark, patent, trade-dress, and other intellectual-property laws.

Except as expressly permitted in writing or by applicable law, you may not reproduce, copy, modify, distribute, sell, commercially exploit, reverse engineer, or create derivative works from protected website content or proprietary Max Disctance materials.

10. Prohibited Use

You may not use the website to violate law, infringe intellectual-property rights, submit fraudulent orders, interfere with website security or operation, introduce malicious code, scrape or harvest data in an abusive manner, impersonate another person, or misuse another person’s payment or account information.

We may suspend or restrict access when reasonably necessary to protect our website, customers, systems, or legal rights.

11. Third-Party Services & Links

Our website may use or link to third-party services such as payment processors, shipping carriers, social networks, video platforms, maps, or other websites. Third-party services are governed by their own terms and privacy practices. We are not responsible for third-party websites or services that we do not control.

12. Disclaimers

Except for express written warranties provided by Max Disctance and rights that cannot legally be excluded, the website and its content are provided on an “as available” basis. We do not warrant that the website will always be uninterrupted, error-free, or free from all harmful components.

Product performance can depend on condition, maintenance, environment, proper assembly, and proper use. Nothing on the website should be interpreted as eliminating the need to follow product warnings and instructions.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Max Disctance will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from use of the website or products when such damages may lawfully be limited or excluded. Any limitation applies only to the extent permitted by law.

Some jurisdictions do not allow certain exclusions or limitations. Nothing in these Terms limits rights or remedies that cannot legally be waived.

14. Governing Law & Severability

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later.

15. Changes to These Terms

We may update these Terms from time to time. Updated Terms become effective when posted unless a different effective date is stated. Material changes may be communicated through the website or other reasonable means when appropriate.

16. Contact Information

Max Disctance LLC
1971 University Business Dr, Ste 108
McKinney, TX 75071, USA

Email: info@maxdisctance.com
Phone: (972) 855-8872

Max Disctance Policies

View our other store, product, and customer policies.

Questions? Email info@maxdisctance.com or call/text (972) 855-8872.