Review order-processing times, tracking information, delivery estimates, international duties and taxes, Canadian UPS brokerage fees, and ways international customers may reduce certain carrier fees.

Eligible returns may be requested within 14 days after delivery. Refunds to the original payment method are subject to a 3% transaction fee. Customers may choose store credit instead to avoid the 3% transaction fee.

Review warranty coverage for retrievers, attachments, cameras, and Pocket Towels, along with common exclusions, claim requirements, and the extended warranty available for qualifying registered carbon-fiber retrievers.

Learn how to properly extend, collapse, inspect, clean, and maintain your Max Disctance retriever, plus important electrical, pinch, impact, carbon-fiber splinter, and small-parts warnings.

Learn what information Max Disctance may collect through orders, accounts, customer support, warranty registration, cookies, and website use, along with applicable privacy choices and request procedures.

Review the terms that govern use of the Max Disctance website and online store, including orders, payments, promotions, wholesale accounts, product policies, intellectual property, and limitations permitted by law.